Privacy Policy for SMS Communication 

1. Introduction. Load Star Agency, in partnership with Pearce Worldwide Logistics, values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information in relation to our SMS communication services.

2. Information We Collect. When you opt-in to receive SMS messages from Load Star Agency, we collect the following information: Mobile phone number: The number you provide when you opt-in to receive SMS updates. Consent to receive SMS messages: This is obtained through opt-in actions, such as checking a box on our contact form or verbally during an initial conversation.

3. Method of Information Collection. SMS Opt-In Consent: By providing your phone number, you consent to receive SMS updates from Load Star Agency. This consent is obtained when you explicitly agree to receive SMS communications either on our contact forms, during conversations, or through other opt-in methods. The opt-in process will include clear language stating that you consent to receive SMS, and the option to opt-out will be provided at any time. Opt-in Language: On forms where phone numbers are collected, we will have a checkbox with the text: "I consent to receive SMS updates from Load Star Agency. Reply STOP to opt-out." This checkbox will be unchecked by default and optional.

4. Use of Information. We use the collected information for the following purposes: To send you SMS messages related to services, updates, and promotions. To comply with SMS communication regulations. To improve communication with you and enhance our service offerings.

5. Data Security. We take data security seriously and have implemented robust measures to protect your personal information from unauthorized access or misuse. Your data is stored securely and only accessible by authorized personnel.

6. Sharing of Information. We do not sell, trade, or share your personal information with third parties for marketing purposes. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

7. Your Consent. Verbal Consent: Consent for SMS communication is obtained verbally over the phone and documented once your phone number is provided. Information Collected: Only your phone number is collected for the purpose of SMS communication. This data will not be sold, shared, or used for any purposes other than those stated in this policy. Data Usage: We will not share your phone number with third parties, affiliates, or other entities for unrelated purposes.

8. Opt-Out. You have the right to opt-out of receiving SMS messages at any time. To opt-out, reply “STOP” to any SMS message you receive from us. Upon receipt of your opt-out request, we will remove your phone number from our SMS list immediately. Sample Opt-Out Message: "Thank you for opting out of SMS messages from Load Star Agency. You will no longer receive messages from us."

9. Three Unique Sample SMS Messages. Here are three different examples of SMS messages that you will receive from us:  

Sample 1: "Welcome to Load Star Agency, partnering with Pearce Worldwide Logistics! We're glad to have you. For inquiries, reply to this message. To opt-out anytime, reply STOP."

Sample 2: "Thank you for joining Load Star Agency! Stay tuned for shipping updates. To stop receiving messages, reply STOP."

Sample 3: "You've been successfully added to our SMS updates. For support, reply HELP. To opt-out at any time, reply STOP."

10. Changes to Our Privacy Policy. Load Star Agency reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the effective date updated accordingly.

11. Contact Us. If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Load Star Agency for Pearce Worldwide Logistics ✉️ [email protected] 📞 615-988-6806  

By consenting to receive SMS messages, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. 

Opt-In Language for Contact Forms (Checkbox) ☐ I consent to receive SMS updates from Load Star Agency. Reply STOP to opt-out.